Assistant Medical Receptionist

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An Assistant Medical Receptionist is required at a Practice in Randfontein, Johannesburg
Job Description:

To carry out a range of reception and administrative tasks in relation to the day-to-day running of the practice’s reception area.

Duties:

Answering phones, screening calls and taking messages
Scheduling appointments accurately and appropriately
Greeting patients politely and ensuring that the appointment system is run efficiently, monitor the flow of patients to and from consulting rooms, managing queues through telephone and face to face interaction/
Ensure patients are informed if a doctor is running late or called out
Respond to all queries and requests for assistance from patients and other visitors
Receive patient payments and medical authorizations before consultations
Filing of all files, blood results, letters to and from GP’s and any other correspondence relating to a patient
Printing all theatre letters, faxing or e-mailing the letters to the referring GP’s
Ensuring that all new and old patient details are correctly entered onto the billing system
Assisting with any other duties requested to ensure that the practice runs smoothly.
Responsible for the neatness of the reception area
Ensure that clean bedding and gowns are in the examination room before consultations
Taking out all folders before the consultations and theatre, ensuring that all patient records are up to date and the relevant documentation has been filed
Assisting patients with the Mini theatre
Minimum Experience/Knowledge

Must be able to communicate well internally as well as with patients and medical aids
Must be highly organized and able to plan him/herself
Computer literate
Able to communicate verbally and in writing in English and Afrikaans
Strong interpersonal and communication skills
Self-reliant, flexible, energetic, confident
Strong resistance to pressure
Working experience in the medical industry is an advantage
Knowledge of the Vericlaim billing system is an advantage

Job ID : , #618, 148 views,

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