Control Room Operator Needed

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A dynamic security company located in Centurion is seeking services of a dedicated and committed male individual to work in our Control Room. Salary will be discussed depending on your experience and qualifications. Your duties and responsibilities will include the following:

To Supervise and direct the activities of all field staff;
To coordinate, prioritize and assign tasks and responsibilities;
To track and review work progress and activities;
To attend to staff queries and complaints;
To keep proper record of all incidents throughout the shift;
To advise and motivate field staff;
To take note of all requests received from both clients and staff;
To oversee all field supervisors;
To participate in the recruitment and selection of staff where necessary;
To recommend disciplinary action as required;
To monitor all electronic systems aimed at tracking staff performance and movements;
To conduct performance evaluations;
To compile daily reports and submit them to the relevant senior staff;
To coordinate scheduling of staff to ensure proper operational efficiency;
To oversee field operations and identify needs;
To ensure staff compliance with company rules and regulations;
To ensure that company vehicles, equipment and other field assets are well handled;
To oversee company vehicle fleet.
To compile reports and recommend action where negligence is detected;
To train staff and attend site briefings as required;
To assist managers with the development of goals, objectives, policies and procedures;
To ensure compliance with and effectively implementing policies and procedures;
To attend and conduct meetings and training sessions as required;
To contribute to the efficiency and effectiveness of operations;
To request/disptach appropriate emergency responses to both medical and violent situations as the case might be;
To oversee and personally perform some administrative duties as might be required by managers;
To perform all other duties of Control Room Operator as may be directed from time to time;

Required Skills
Post Matric Qualification is Needed
Position is reserved for male candidates only
Ability to drive with a valid driver's license
Excellent computer literacy skills with a post matric computer qualification

Candidate Requirements
Principles and practices of employee supervision, including selection, work planning, organisation, performance review and evaluation, and employee training and discipline;
Practices of developing teams, motivating employees and maintaining employee morale;
Familiar with industry regulations, policies, and statutes;
Fluency in office administrative processes and procedures;
Proper knowledge of safety, security and first aid policies and procedures;
Use of specified computer applications involving word processing, data entry and/or standard report generation;
Use of specified computer applications involving the management of databases or spreadsheet files and the development of special report formats;
Accurate record keeping principles and practices;
Excellent communication skills and techniques for dealing with employees, emergency responses and the general public both in person and over the telephone.

Job ID : , #413, 120 views,

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