Data Capturer

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Data Capturer- job post
Clicks Group Limited
248 reviews

Permanent
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Position Summary
Industry: Call Centre Industry
Job category: IT and Telecommunications
Location: Roodepoort
Contract: Permanent
Remuneration: Market Related
EE position: Yes
Brand: Clicks Direct Medicines
Introduction
To capture patient profiles and confirm contact and delivery details of patient

Job description
Job Objectives:
To ensure the accuracy of existing patient information/details to safeguard against duplications so that records are accurate and up to date
To ensure that new patient files are loaded onto the system by ensuring information is captured correctly and timeously
To ensure that patients are contacted to confirm their delivery details while also ensuring any queries they might have are answered and followed up timeously
To validate patient delivery addresses
To ensure that client database is regularly checked for duplications and errors and ensure that the database is “cleaned up” to ensure data integrity
To resolve queries from internal and external customers regarding patient information to ensure that medication rejection and incorrect/delayed deliveries is eliminated

Skills:
Essential
Communication Skills

Desirable
Ability to work effectively under pressure
Conflict management /negotiation skills

Competencies:
Essential:
Working with People
Achieving Personal Work Goals and Objectives
Adhering to Principles and Values
Delivering Results and Meeting Customer Expectations
Following Instructions and Procedures
Coping with pressure and setbacks
Minimum requirements
Experience:
6 months in a data capturing environment
6 months in a pharmacy/medical environment

Education:
Grade 12

Job ID : , #2011, 2 views,

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