Operations Supervisor
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Continue to APPLY!Introduction
A fantastic opportunity has arisen for a suitably exprienced and qualified Operations Supervisor to join our team.
Key Performance Indicators
Daily operations Supervision:
Receiving procedure
Warehousing procedure
Dispatch procedure
Delivery procedure
Debrief procedure
Returns procedure
POD vetting and scanning procedure
System application and maintenance (Freightware)
Fleet Supervision:
Pre trip inspection sheets
Vehicles random inspections
Vehicle maintenance
Service schedules and escalation (service, upgrades etc.)
Driving discipline and tracking
Profit and Loss:
Site overtime
Utilization
Vehicle consumptions
General expenses (electricity, water etc.)
Control of damages (Racking, forklift, driving incidents etc.)
People and staff Supervision:
Staff Discipline
Staff engagement (meetings, motivations etc.)
Succession planning (admin + Blue collar)
Risk Management:
Security personnel supervision
Cameras (loading, offloading, seal process etc.)
Incomplete PODs / Claims investigations
Daily/Weekly/Monthly Reporting:
Comms Forum β Daily
Stock Recon - daily
Stock Age Analysis- weekly
Misroute and Returns β weekly
Damage Received report β weekly
Re-delivery Report β weekly
Meetings with staff (Blue + White Collar) β Weekly
Shop steward engagement β Monthly
Coastal Asset and staff register β monthly
Driving a vision of excellence, continual improvement and maintain a team aligned to this vision,
Coaching & Mentoring
ISO9001-2015 knowledge & commitment
Competencies
Supervisory skills
Communication skills, negotiation, clear presentation and reporting
Service-oriented and proactive team player
Willingness to make decisions
Able to motivate and challenge team members
Time management
Positive attitude, flexible and team player
Ability to manage change
Competency and efficiency in all Microsoft Office programs
Excellent administrative skills
Must be able to work under pressure
Problem Solving and Thinking laterally as part of a team, to meet the needs of the company
Dynamic, innovative and structured individual
Excellent written and verbal English communicational skills
Maintain professionalism at all levels
Qualifications:
Matric
Minimum of 5 yearsβ experience in a Senior role
Relevant tertiary qualification is essential
Systems knowledge essential
Β« General SupervisorMaintenance Supervisor Β»
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