Sales Assistant-Estée Lauder

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Position Summary

Liaise with corporate store customers while ensuring compliance to local and corporate guidelines and policies.

Ensure that the shop’s presentation and customer service meets the company image at all times

Achieve sales goals established by the business on a monthly and yearly basis. Ensure these goals are met by ensuring exceptional customer service, generating sales, building long-term customer relationships and by developing external corporate relationships

Ensuring the Corporate Store grows and develops according to the company’s objectives

Ensure inventory levels maintained for strong sales, inventory managed in terms of requirements, unpacking and batch control

Key Roles & Responsibilities

Customer Service and sales.

Assist in management of stock variety and stock levels available for sale.

Basic Product knowledge

Keep abreast of company policies and changes

Handle product queries from customers

Communicate with Store Supervisor on all business related issues.

Assist in day to day operations of the store

Assist in the reconciliation of the daily banking.

Assist in the maintenance, monitor regularly review, adjust and follow up on:

Stock orders to ensure a continued supply of saleable stock

Expired stock to be removed from shelves.

Receipting stock onto the system upon arrival.

Check documentation to make sure stock received corresponds with DC invoice. If not, discrepancies should be brought to the attention of DC manager.

Check that all new stock is reflected on Retail Pro.

Stock to be neatly and uniformly priced with the dual pricing method before moving stock to shop shelves.

Documentation to be filed timeously.

Ensure shop shelves are properly stocked and presentable at all times.

Ensure shop is clean and neat at all times.

Propose specials and events to enhance shop sales.

Adhere to House rules of Specific shop.

Sign an attendance register

Review, recommend and implement system improvements in conjunction with the store supervisor

Ensure all business activities conducted comply with legal and ethical standards

Qualifications

Requirements

Matric

Beauty Certificate or similar preferred

Retail Cosmetics Experience

Ability to work retail hours

Ability to work in a fast paced environment.

Computer literate – MS Office (Word, Excel, Outlook, PowerPoint)

Understanding of customer services

General accounting understanding

Job ID : , #1634, 588 views,

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