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Administrator- job post
Discovery Ltd.
103 reviews

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Business Unit: Discovery Connect
Function: Administration and Office Support
Date: 31-Mar-2022
Job Description
Assisting clients with queries and servicing requests on their Health policies with required SLA. Identifying sales opportunities.•Answering inbound calls timeously and making required outbound call
Managing all queries through to resolution
Co-ordination of own administration
Identifying sales opportunities
Maintaining accurate details and statistics of all queries

Key purpose
The successful candidate will be responsible for the administration and support services for the sales call center.

Key Outputs
The successful applicant will responsible for but not limited to the following broad job functions:
Administration and support for the sales team to ensure sales are activated
Capturing sales information accurately
Meeting deadlines to ensure the activation of new business sales timeously
Maintaining accurate details and statistics of all querie.

Personal attributes and skills

Takes initiatives and works under own direction
Adapts to the team and works well in team environment
Easily establishes good relationships with people
Writes and speaks fluently, clearly, correctly and convincingly
Expresses opinions, information and ket points of argument clearly and avoids unnecessary use of jargon or complicated language
Develops job and product knowledge and expertise through continual professional development
Demonstrates an understanding of how one issue may be part of a much larger system
Produces a range of solutions to problems
Manages time effectively and works strategically to realize organisational goals
Focuses on customer needs and satisfaction
Follows policies and procedures
Works productively in a pressurized environment

Qualification & Experience

At least 2-3 years’ experience in a Health servicing or sales environment in an outbound or Inbound environment.
Matric
Excellent Communication skills
Good Excel and Word skills

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Job ID : , #2462, 69 views,

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