Branch Manager-Triton Express (Pty) Ltd

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Specification
Achieving operational results by
Monitoring / enforcing the application of Branch inbound / outbound procedures and service standards
Reviewing operations performance via Freightware and management reports in terms of damages, claims, productivity, PODS processed, load times, customer complaints, delivery problems, special requirements etc.
Monitoring fleet needs, maintenance costing and sub-contractor service levels
Handling major customer complaints and problems
Conducting route re-engineering, as indicated
Recommending new operations policy / procedures and methods
Monitoring vehicle loading and offloading
Taking corrective action and maintaining discipline within the Branch
Ensuring that Back to Basics reports and debriefing is completed daily
Running daily floor reports and resolving all issues
Administering and ensuring record retention of operational documentation
Handling client queries and special requirements
Communicating operational information, such as
Feedback to Branches
Discrepancies to CSD
Monitoring and ensuring maintenance of all warehouse equipment
Monitoring and ensuring maintenance of all office equipment
Maintaining a clean warehouse, office and yard area
Ensuring that vehicles are maintained, cleaned and portray the company image
Conducting security and safety inspections
Ensuring compliance with the monthly operational Branch KPI’s

Maintaining branch administration and financial control by
Reviewing and authorising creditors’ payments / reconciliations
Reviewing / authorising petty cash expenditure and reconciliation
Authorising branch expenditure within agreed limits
Reviewing and authorising staff change documentation including engagements, terminations, salary / wage adjustments, transfers, promotions etc
Monitoring the application of all administrative procedures and take action with regard to deviations, including banking, vehicle and tyre maintenance, vehicle logs, etc
Reviewing branch profit and loss accounts, taking and maintaining appropriate action
Monitoring outstanding debts and implementing collections, as indicated
Undertaking branch assets and freight security auditing, investigating and reporting on deviations from asset register or freight holding reports
Ensuring the maintenance and Integrity of the branch IT and communication systems

Maintaining staffing levels, identifying training and development needs within branch by
Recruiting and selecting branch staff
Ensuring the orientation of all new and promoted employees
Developing / ensuring implementation of branch training and development plans
Ensuring a safe, healthy and secure working environment and compliance with Labour Legislation
Developing succession and EE plans and personal growth opportunities
Developing / reviewing position descriptions, communicating job expectations to direct reporting, managing performance, coaching, counselling and disciplining employees to ensure the achievement of performance and productivity standards
Ensuring compliance with all HR policies, practices and administrative procedures


Requirements
Grade 12 Minimum
Preferred B.Com Degree or Diploma in Logistics or Transport
Basic knowledge on Managerial / people management principles
Sales budgeting knowledge
Strategic Management
Approximately 3 / 4 years in Transport or freight related environment
In depth understanding of freight processes, including freightware and similar management systems
Basic understanding of road transport and traffic ordinances in SA
Basic understanding of all organisational discipline (Marketing, HR, finance and info technology etc.)
Computer operation, Basic MS Word, Intermediate Excel ,PowerPoint
Formal presentation and group facilitation
Financial interpretation
Problem solving skills
Excellent interpersonal skills
Ability to handle customer queries and complaints – taking the necessary correctly action as and when required

Ability to work under pressure and to meet deadlines the majority of the time
Ability to work unsociable hours as and when required
Ability to communicate on all levels – both internally and externally
Ability to work unsupervised the majority of the time
Ability to communicate job expectations to direct reports
Ability to work as a team player
In possession of a valid unendorsed driver’s license (code 08)
Assertive
Self-motivated
Reliable
A high degree of integrity required
Presentable and of a professional manner
Excellent time management and administrative skills

Job ID : , #1336, 57 views,

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