Credit Controller

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MINIMUM REQUIREMENTS
Matric is a minimum requirement
SAP would be highly advantageous
Afrikaans is a minimum requirement
Well spoken with an ability to communicate verbally and in writing.
Bilingual English is essential
Attention to detail
Ability to work well under pressure and to take ownership of tasks
Client service orientation, with a pleasant and efficient telephone manner
Excellent organizational skills

DUTIES REQUIREMENTS
Previous Credit Notes
Tax Invoice where discounts were omitted
Accounts Receivable Transaction Report
Ensure valid proof of payments are received prior to releasing the proforma for invoicing
Provide customer support where necessary
Ensure that no client complaints regarding the manner in which they were treated is received.
Ensure that there is a satisfactory response for payment request
Record activity details on SAP for all calls made including date and time of call, person spoken to as well as outcome of call
Queries related to payments made and all outstanding queries must be answered within a reasonable timeframe Within One Month
Phone calls must be returned promptly and all general queries must be dealt with within 24 hours
Oral communication must be in a polite manner
The Credit Controller must file documents received and processed
Ensure that where dealer accounts are not paid within the required payment time, the required legal documentation pack is completed and the appropriate action is taken.

Job ID : , #1117, 12 views,

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