Retail Sales Representative and Customer Service
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Continue to APPLY!We are searching for dynamic customer service representatives who are organized, have strong interpersonal skills, and are fast learners to create positive interactions with our clientele.
This role will be responsible for providing support for all internal and external customers by using excellent, overall product detail knowledge, as well as communicating effectively with other members of our customer service, and operations teams. It is essential that candidates for the position have positive attitudes towards all customers and thrive in team environments.
Responsibilities of the Retail Sales Representative and Customer Service Position
Assist customers in all aspects of service fulfillment by demonstrating proficient use of basic customer service principles
You will handle consumer inquiries and are responsible for customer accounts
Attend product training classes and seminars
You will ensure proper product presentation
Inventory oversight
Participate in sales driving events to maximize sales
Interact with customers in a friendly and knowledgeable manner
Regular, dependable attendance and punctuality is required
Requirements of the Retail Sales Representative and Customer Service Position
Matric certificate is a must.
Experience in a customer service or client relations is a plus.
Must be able to communicate with customersemployees to clarify issues and resolve conflicts.
Able to work individually and as part of a team
Fluent in written and verbal English
Bilinguals welcome
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