Sales Agent Data Capturer - HomeChoice
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Continue to APPLY!HomeChoice is a leading omni-channel retailer, delighting our customers with an innovative range of curated products on personalized terms. Our aim is to provide multiple, convenient and easy retail shopping channels to guarantee that we meet all our customer expectations.
This role will be ideal for a candidate who pays attention to detail, is required to verify and confirm all customer details by providing a telephonic and/or electronic service through liaising with various internal and external stakeholders.
Here’s what you can expect to be doing in the role
1) Verification and confirmation of customer profiles
2) Maintain customer services
3) Quality control
4) Follow company processes accurately to ensure quality of service delivery
5) Administration and reporting
6) Provide Relief Services
A little about who you are
Grade 12 / Matric or equivalent
MS Office (Word, Excel, PowerPoint and Outlook)
1 Year experience in office administration and/or a data capturing preferably in a contact centre environment
Clear understanding of an operational contact centre environment
Benefits
Flexible benefits to structure your own package
Creative agile work environment
Café and lounge area
Staff restaurant with a variety of healthy meal options
4 days ago
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