Sales Agent-Telkom Mobile

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We are looking for energetic, proactive, punctual, and professional sales staff for Telkom Mobile stores based at our Parow Store

Requirements:

Retail sales experience preferably in the cellular environment
Knowledge related to the latest Telkom Mobile, LTE/LTE-A and fixed-line internet products advantageous
Minimum Requirement: Matric qualification
Excellent and good understanding of Microsoft Office
Must be willing to work retail hours and weekends
Interpersonal and customer service skills very important
Attention to Detail
English and Afrikaans mandatory
You will be required to perform in the following functional areas:

Selling mobile products, cell phones, data (prepaid and post-paid), LTE/LTE-A, cellular accessories, and fixed line internet packages (Fibre, VDSL, ADSL)
Advise customers on Insurance, OBF’s and Repair’s process
Assist customers with cellular and fixed-line technical queries
Capture information on an internal Customer Relations Management system
Processing contracts in store via our credit-vetting system
Check and verify customer paperwork to detect Fraudulent applications
Follow up with customers on application status and queries
After sales customer service
Systems:

CRM
CMSS
Telkom Website and Coverage Maps
Vision

Job ID : , #1669, 462 views,

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