Sales Support Administrator
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Automation Control Solutions
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Job Advert Summary
Automation Control Solutions (ACS) is a market leader in Southern Africa in the field of Process Control Instrumentation. ACS provides world-renowned products, specialised training, after sales service and technical support. We represent Emerson Automation Solutions, in Southern and Eastern Africa.
Minimum Requirements
Academic Qualifications
Matric/Grade 12
Administrative qualification
Safety qualification (beneficial)
Work Experience
4 to 5 years administrative experience
3 years office management
CRM Knowledge (Maximizer utilised in ACS)
Duties and Responsibilities
Reporting to the General Manager, the Sales Support Administrator will be responsible for Sales and Service Administration functions for the KwaZulu-Natal branch including preparation of job specific safety requirements, basic report generation, office logistics and management as well as marketing event planning.
Key Performance Areas
Office management (consumables, general administration)
Reception duties
Preparation of safety documentation for site work
Customer communication (Internal and External โ supporting sales activities)
Order tracking (expediting, reporting)
Customer event planning (basic marketing)
Monthly reporting support
Knowledge, Skills and Abilities
Meticulous attention to document formats, layout, spelling and grammar
MS Office proficient โ Excel and Word, specifically
Behavioural Competencies
Strong ability to plan
Accountable for work and actions
Highly organised and prepared
Exceptional verbal and written communication skills
Inherent service ethic to internal and external customers
Customer-centric approach
ยซ External Sales Executive ( Merchant Services & Point of sale)Linkage Officer ยป