Trainer

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MINIMUM REQUIREMENTS

EDUCATION

MATRIC
OD-ETDP Qualification
Relevant training qualification (SETA Accredited)
EXPERIENCE

o Min 5 years’ experience within training environment

o Experience in the insurance environment is an advantage

COMPETENCIES

SKILLS
*

Leadership ability – ability to influence others
Computer Literacy
Communication
Analytical Ability
Training and skills transfer
Facilitation
Networking
Negotiation
Presentation
Decision making
Time management
Ability to manage change
KNOWLEDGE

Legal requirements of the insurance industry
Training and development principles
PERSONAL ATTRIBUTES

Influential
Assertiveness
Flexibility
Creative
Interpersonal effectiveness
Customer Service orientation
Resilience and Tenacity
Emotional maturity
Proactive
Innovative
Deadline driven
Attention to detail
Key Performance Area
Key Performance Outputs

1. Conduct training needs analysis

Liaise with all line managers to determine training needs.
Develop mechanisms for skill gaps to be identified by the managers.
Make recommendations on appropriate interventions.
2. Design and develop training initiatives

Ensure that training materials and interventions are outcomes based
Ensure that materials and training is aligned to relevant legislative requirements (e.g. FAIS, NQF)
Update course learning material regularly
Ensure that training interventions are aligned to needs that have been identified
3. Implementation of training initiatives

Coordinate training schedules and materials and ensure that training takes place. (L & D department, external vendors)
Present training courses
3. Training evaluation

Ensure that the training interventions are aligned to the organizational strategy
Assess impact of training (i.e. Portfolio of evidence) and take appropriate actions
Provide feedback to the line managers
Continuously assess and moderate training interventions
4. Build and manage the relationship between the training team and all the internal stakeholders.

Build strong relationships with the internal stakeholders.
Brand ambassador – Ensure that the Indwe brand is positioned positively in the organization and internalised.
Develop and manage internal SLA’s with stakeholdersand internalised.
Develop and manage internal SLA’s with stakeholders

Job ID : , #990, 116 views,

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