Training Officer

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Job Overview

The position will be based at eMalahleni and the incumbent will report to the Customer Training Manager

The primary responsibility of this position is to provide training to customers and KMC personnel in the safe and efficient operation, troubleshooting and maintenance of KMC equipment. As well as by means of needs analysis design and develop required training and assessment material.

Responsibilities

Job Specification (not totally inclusive)

Upgrade of training material, lesson plans and simulators to meet SAQA requirements
Conduct training classes of a high standard, which meets the customer expectations and SAQA requirements
Design and develop new training material to meet targeted deadlines and ensure customers are trained before they are negatively affected
Conduct special training classes required by customers that are provided for in the planned training schedule
Ensure training sessions cover specific topics as stipulated by the Komatsu Mining Corp. course structures
Ensure training material is in line with technical manuals, parts books, engineering specifications, machine prints and schematics
Ensure the effectiveness of training is measured by written and practical assessments/reactionnaires to evaluate training progress and to what extent the gap was closed
Provide timely feedback and recommendations
Participate in the drive toward SAQA MQA and ISO facility accreditation and the maintenance thereof
Provide on the job training for mine artisans and technicians
Wanting to be involved in all issues on products responsible for including operation, marketing. manufacturing and using the product
Seeing the “bigger picture” w.r.t. life cycle cost, value, support and service
Discipline: seek to identify inefficiencies and to continuously improve
Good report writing skills
Valid Drivers’ license and own reliable vehicle
Team work orientated and highly safety conscious
Behavioral Competencies required

Strong communication skills
Strong customer service orientation
Will be required to travel extensively due to remote location of mines
Must be able to successfully pass regular mine medicals
Education / Qualification

Minimum Skills required

Grade 12/N3 with Trade qualification in the artisan field in Mechanical or Electrical
Underground and Surface mining experience
Minimum of 5 years’ experience as Field Service Technician will be advantage
Extensive in-depth knowledge of various disciplines, including electrical power systems, mechanical & hydraulic systems , electronic control systems, maintenance systems, mining methods and equipment
Fault finding experience on Surface mining equipment and systems will be an added advantage
Must be an accredited Assessor will be advantage
Ability to train; to transfer knowledge and skills effectively
A working knowledge of South African MHSA and standards, as well as training and documentation directives and requirements
Knowledge of SAQA Functions/requirements and Unit Standards for Training
Competencies

Leadership

Continuous Learning

Effective Relationships

Critical Thinking

Service Orientation

Drive for Results

Adaptability

Collaboration

Communication

Diversity

Influence

Innovation

Operational Excellence

Problem Solving

Results Driven

Talent Development

Technical / Functional Skills

Zero Harm

Job ID : , #1102, 224 views,