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Introduction
THE HUMAN KIND is a specialised recruitment company that source highly qualified professionals. We are dedicated to build organisations, by placing the correct people in the right positions, to ensure full potential is reached.
Duties & Responsibilities
MAIN DUTIES:



High Quality Service Delivery


Answer the switchboard calls within three rings
Distribute incoming calls to all relevant staff members
Take messages and notify the respective staff members within ten minutes after receiving such
Ensure that the reception area is always neat and tidy
Receive and welcome visitors at all times
Perfect time management skills to ensure services to guests/clients are not delayed
Ability to adapt easily to the requirements and guidelines of the organisation
Ability to learn fast on the job
Be a proactive and assist guests/clients in having the best experience possible
Be energetic, hardworking and extremely hands on
Be immaculately presented and a good communicator
Have an amazing attitude and work well in a team
Excellent product knowledge
General administration duties
Desired Experience & Qualification
Customer Service


Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance
Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests
Must be able to articulate clear greetings and farewells to guests
Must be able to understand requests for assistance
Effectively communicate on the telephone
Must be able to clearly communicate guests’ needs to Sales Manager, Sales Executives, etc.
Package & Remuneration
Minimum requirements:

Matric (Grade 12) essential
2 to 3 years’ Hostess/Reception experience, preferably in retail/ FMCG
Relevant tertiary qualification advantageous
Valid driver’s license and own vehicle


Competencies:

MS Office literate
Customer service
Excellent communication skills, with good spoken English skills
Listening skills
Interpersonal and people skills
Attention to detail and thoroughness
Ability to work flawlessly and effortless under stress and pressure
Possess pleasant personality and enthusiastic attitude
Possess vibrant attitude and amicable personality
Classic, elegant and sophisticated in appearance and demeanour
High levels of professionalism and confidentiality
Attention to detail and numerical ability

Job ID : , #895, 74 views,

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