Key Accounts Manager/ Consultant

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Main Job Responsibilities

Account Management & Maintenance:

Managing and maintaining the key client accounts
Maintains knowledge and awareness of competing products/services, discount and pricing structures, and overall strengths and weaknesses in order to determine how best to service and motivate key accounts to stay with the business.
Maintains an updated sales funnel and participates in regular sales reviews in conjunction with the senior key account management.
The Key Account Manager also maintains data and information relevant to key accounts for the purpose of conducting analyses that influence account-specific decision making.
Responsible for ensuring that profitable sales volume and strategic objective targets are met for the assigned key accounts.
She/he is also responsible for assessing, clarifying, and validating the consumers’ needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards.
He/She regularly follows up with the customers regarding orders and timely collections of the business’s products in order to obtain feedback on their level of satisfaction and note areas of sales performance improvement.
In this position, the Key Account Manager leads solution development for the identified improvement areas, coordinating involvement of any relevant business personnel.


Opportunity:

The position is also responsible for the generation of business in the assigned accounts as well as the attainment of new accounts for the business.
The position assists in the identification and evaluation of business opportunities by keeping an eye out for business best practices, trends, and principals that will enable the key account department to keep consumers satisfied and loyal to the business.








Strategy:

Responsible for driving approved sales strategies that lead to high consumer satisfaction, hence building awareness and credibility with the key clients as well as senior account management.
Also takes part in the strategic account planning process in which departmental financial targets, performance objectives, account management standards, and critical milestones over specific periods of time are decided upon.


Analytics

The Key Account Manager also plays an analytical role where he /she prepares detailed proposals/quotes/ tenders depending on each consumer’s requirements.
The Key Account Manager also reviews target achievement and creates reports for senior account management, which facilitate the creation of informed account management decision-making and strategy formulation.
In this position he also prepares pricing documentation for the business’s products/services and secures appropriate approval from senior key account managers prior to sending commercial proposals to key accounts.
Qualifications

Diploma / in Sales and Marketing or a Related Bachelor Degree
With 5+ years’ experience in a Sales and Marketing management role
Sales filtration experience is advantageous
Experience working within an automotive background is advantageous
Is knowledgeable on best practice, market trends, consumer trends, and the competitive environment.
MARKET RELATED

Job ID : , #337, 23 views,

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