Regional Helpdesk Agent

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REQUIREMENTS

Matric or Grade 12 qualification.
A National Diploma in Public Relations, Client Service or Marketing will be an added advantage.
Knowledge of medical schemes industry will be an added advantage.
Ability to work after hours.
Ability to travel and in possession of a valid code 08 driver's license.

RESPONSIBILITIES AND WORK OUTPUTS

Continuing awareness programmes with members and potential members.
Extensive involvement in activities that will ensure member growth.
Establishing professional relationship with the key stakeholders.
Ensuring accurate recordings of interactions for analyzing and drafting reports.
Maintaining strict control of stock and promotional items.

COMPETENCIES REQUIRED

Ability to work under pressure while being client centric at all times.
Assertive with good Communication skills and the ability to access and use information.
Ability to be creative, Innovative and a problem solver with a collaboration and inclusiveness.
Self-management and results driven behavior with attention to details and high level of accuracy.

Job ID : , #236, 29 views,

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