Senior Office Manager

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ID 2018-3568
Job Location(s) ZA-Sandton
Position Type Permanent - Full Time

More information about this job:
Overview

About Mimecast


Founded in 2003 in London by Peter Bauer and Neil Murray, Mimecast is a Nasdaq Listed business with 10 offices around the globe including Johannesburg, Cape Town, Durban, London, Boston, San Francisco, Jersey, Chicago, Dallas and Melbourne. Mimecast is a truly multinational business with a wide array of opportunities for the right people.


Not many people can say that they work for a business that has achieved such staggering year on year growth as well as so many prestigious industry awards which highlight and recognize this growth as well as Mimecasts' stability and forward thinking approach to email. We've worked hard to thoughtfully build great products that truly address critical business needs. And we're proud to be recognized by thought leaders in the technology community for all that we've accomplished. Some of our awards include being awarded the Network Security Award At Computing Vendor Excellence Awards (2016), named Security Vendor Of The Year at The CRN Channel Awards 2015, 'Best Customer Service' in the Excellence Awards section of the 2015 SC Magazine Awards Europe (we were also a finalist in the 'Best Email Security Solution' category), and named 'Cloud Specialist Vendor Of The Year' at The CRN Channel Awards 2014, to name a few.


We understand that success is built on our people and therefore we take hiring very seriously. Only people that represent our passion, energy and commitment to the big picture will be considered for a rare spot in this company that is genuinely going somewhere and fast.


To ensure continued accelerated growth we are looking for brilliant people to join our super charged Team where your energy and commitment will have a direct effect on your own value creation. To be successful you need to be excited by the opportunity to apply your progressive knowledge and thinking as well as by the opportunity to continually stretch and learn. You will not be 'a number' so with that comes greater responsibility and commitment. Be ready to operate at full capacity!


Check out our website for further information about Mimecast and the other job opportunities available.

About the role


This is an opportunity to be part of the progressive Facility Management team here at Mimecast. We are looking for an exceptional person to help support the achievement of the team and wider strategic business goals. The role reports to the Director of Global Facilities with a focus on office management of our Johannesburg, Cape Town, Durban, Dubai and Tel Aviv and other locations as assigned. Strong interpersonal, presentation and business skills in addition to the typical operation knowledge and skills for this type of role are all equally necessary. Working closely with all sectors of the business, you will be challenged to think critically, drive change and independently execute tasks in a fast-paced organization in this role.

Responsibilities

Who we are looking for:


The successful candidate will be:
Energetic; Dynamic, and dedicated professional
Tenacity to follow a transaction from end-to-end with excellent attention to detail
A desire to succeed in a fast-paced environment in order to make a difference in the team's administrative procedures
Driven for success
Adaptable and flexible
Neat and presentable
Structured

Key Responsibilities:

Manage assigned locations including daily operations, maintenance, project and budget management, facilities staff and special events.
Coordinate after hours response and coverage for security, emergencies and events across assigned portfolio.
Proactively identify, own and solve customer issues within Mimecast standards and culture.
Manage customer requests, processes and logs across managed sites creating metrics and insuring resolution of critical issues. Metrics will include hiring forecasts, occupancy, service response and cost driven data.
Partner closely with related services (IT/Security Operations/Employee Engagement) and partners (HR/Finance/Legal) to achieve success.
Play a key leadership role on the Global Facilities Management Operations team.
Evaluate existing vendor partners and manage relationships to insure a consistent delivery of services at competitive rates.
Manage the relationship with Landlords and building management personal at assigned sites.



Qualifications

Essential Skills and Experience:

Within this corporate IT environment, you will be required to have:


Essential
5+ years of facility management experience with demonstrated track record of managing complex projects.
Ability to understand the impacts of facility related decisions on the overall business.
Exposure to CAFM Software and CAD systems. Proficiency in Microsoft Project and Microsoft Office.
Possess an ability to work with different cultures and be available to work across time zones. This position will have travel within the region and is likely to have limited global travel.
Interface at all levels maintaining strong working relationships across cross-functional teams.
Exceptional verbal, written communication skills.
Extremely strong organizational and time management skills.
Ability to maintain professionalism at all times.

Desirable
Experience managing a portfolio of 250+ employees.
Strong written and verbal communication skills
Ability to "roll up your sleeves" and be hands-on as needed.



Qualifications:


Qualification preferred in a technical, business or related field.



Candidates wishing to apply are invited to forward their CV and letter of motivation detailing their relevant experience to careers@mimecast.co.za


Please note that only candidates with the required skills and experience should apply. If you do not have a response from us within 2 weeks of your application, please deem your application unsuccessful. We wish you all the best in your career search.
PI107485130

10 days ago

Job ID : , #445, 52 views,

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